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Your Local Online Boat Store -- Free Worldwide Shipping over €99

FAQ

General Questions

All our parts are manufactured in Europe, ensuring high-quality and uninterrupted manufacturing.

Our Website uses an SHA 256 Security Certificate and all payments are processed via Stripe, one of the largest payment processors in the world. We store no Credit Card details internally. We are a registered business in Slovakia with the Company ID – 54 202 159

We prioritise requested parts. Please complete the form here .

Please check the normal shipping times here – If the item still hasn’t arrived, please contact us at info@dalesboats.com or call us on one of the above numbers. We will be happy to help.

Please contact us as soon as possible at info@dalesboats.com or on one of the numbers above. We will get the problem resolved ASAP.

We take complaints very seriously. Please contact Dale directly at dale@dalesboats.com

Placing an Order

We accept all major Credit & Debit cards via Stripe, Google Pay, Apple Pay & PayPal (Up to €300/$300/£280)

We have you covered!

Check out our delivery options here or call us and we will do our best to get the item to you.

This is simple to fix – as long as the code was valid at the time of ordering, all you need to do is wait until you receive the parcel, then email us with the code and your order number. We’ll then refund the amount back to you.

Yes, as long as the order hasn’t already left our store, we are more than happy to add an item. The best way is to call us or email us.

Yes, you can call us and we will process your order. Please note, you will need an email address to receive order updates.

Once you submit your order, you should receive a confirmation email within a few minutes. If it doesn’t arrive, please check your Spam folder and the spelling of your email address. If you are still in doubt, please email or call us.

Business For Sale

Dale’s Boats has become the largest and only supplier of Walker Bay Spare Parts, but due to personal commitments, we just cannot continue.

As such, the business is now for sale. It would suit someone who already has a workshop and would like to add revenue or someone who is looking for part-time income.

Please contact us at info@dalesboats.com for more information.

 

Customers

Thank you for all your support. For any warranty issues or questions, please contact us at info@dalesboats.com – Please allow 5 – 15 working days for a reply.